What are your hours?
Monday–Friday, 7:30 AM–5:00 PM. Saturday, 8:00 AM–2:00 PM. All hours are Pacific Time.
Where are you located?
Genie Air Conditioning, 15041 Calvert Street, Van Nuys, CA 91411.
Do you have a toll-free number?
No. You can reach the office at (818) 785-4151.
What is your return policy?
A 25% restocking fee applies to unopened boxes. Returns require approval. See Return Policy for details.
How do I open an account?
Download the Credit Application, complete it, and contact our team for submission instructions. Fax the completed application to (818) 785-3719 and mail the original to our Van Nuys office.